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Program Coordinator for the School of Business (SBUS) (0.66 FTE)

The Program Coordinator provides administrative support to the Associate Dean, SBUS.

The incumbent liaises with faculty and staff to support all programs in the School of Business. Primary responsibilities include: assistance with recruitment and retention efforts; office management, including arranging for sessional faculty contracts; assistance to sessional instructors regarding procedure, preparation of materials, correspondence, meetings and events; oversight of the organization and implementation of departmental events; assistance to the Associate Dean regarding program and student needs, including student support, mentoring and work integrated learning opportunities; participation in alumni and other stakeholder relations; oversight of external communication channels, including social media.

Duties and Responsibilities
  1. Administrative support for SBUS recruitment
    1. Manage all SBUS social media platforms, including posts of relevant/pertinent news, announcements, etc. related to SBUS and its branding efforts
    2. Assist with developing and supporting the SBUS brand, including assisting with program promotional material development, where appropriate
    3. Participate with the Associate Dean, SBUS, in the recruitment of students (in collaboration with Admissions & Recruitment) and supporting the management of enrolments (in collaboration with the Registrar
  2. Administrative support for the delivery of SBUS programs
    1. Serve as a first line of approach for students needing assistance—academic, personal and/or professional; supporting student success and retention (in collaboration with Student Success and Student Life)
    2. Assist the Associate Dean, SBUS, with course enrolment management
    3. Assist with and organize all functions related to the SBUS and its mission, including activities related to students, faculty, sessional and full-time faculty hiring, guest speakers, and external stakeholders
    4. Assist the Associate Dean, SBUS, in the building and management of relationships with all full-time and sessional faculty, including verifying faculty loads and teaching above-loads and preparing sessional faculty contracts
    5. Verify faculty loads, above-loads and prepare sessional contracts
    6. Assist the Associate Dean, SBUS, as they work with the Director of Planning and Assessment and the Institutional Data office to obtain pertinent data for analysis and course evaluations (e.g., Student Evaluation of Instruction) for the SBUS in support of academic quality assurance
    7. Work with the Associate Dean, SBUS, in the research and development of new programs and program innovations, including assisting in the management of a mentoring programs (within the curriculum and with external business community mentors) and Work Integrated Learning (WIL) programming
    8. Help coordinate/manage travel studies, including promotion, registration, administration and expenses
  3. Administrative support for SBUS alumni and external relations
    1. Assist the Associate Dean, SBUS, in the building of relationships with external stakeholders, such as, mentors, internship employers, SBUS advisory committee(s) and others
    2. Provide support for SBUS Advisory board and alumni relationships and meetings
  4. Administrative support for the Associate Dean, SBUS
    1. Receive and respond to general inquiries
    2. Assist with the review, preparation, and updates of various SBUS and institutional documents and website content (e.g., Undergraduate Academic Calendar, promotional materials)
    3. In coordination with the Planning and Assessment office assist with the compilation of the Cyclical Program Report and site visits.
    4. Assist the Associate Dean, SBUS, with setting up meetings/events (room scheduling and set-up, ordering food and equipment, facilitating invitations and arranging parking, etc.
    5. Support sessional and full-time faculty with their various needs as they onboard and teach
    6. Assist with SBUS budget processes and expense claims (for the program and Associate Dean, SBUS; not the faculty)
  • 2 year diploma from a post-secondary institution or equivalent, a 4 year baccalaureate degree preferred
  • At least 2 years administrative experience with increasing responsibility
  • Experience in a post-secondary institution is preferred
  • Efficiency in Microsoft Office Suite of programs

Other expected personal and professional qualities include:

  • High self-motivation
  • Demonstrated ability to learn and be flexible
  • Strong communication (listening, speaking and writing), interpersonal and team skills
  • Ability to work both independently and as part of a team which requires judgment, flexibility and strong communication skills.
  • Organizational skills and ability to order priorities with a high level of efficiency reflected in good work habits and a sound work ethic
  • Ability to make decisions and problem-solve
  • Ability to manage multiple projects simultaneously from concept to delivery
Additional Information
  • Ambrose Employees agree to uphold and sign the University’s Statement of Faith upon initial appointment and to govern the conduct of their work in accordance therewith.
  • Employment is contingent upon satisfactory background criminal check and academic transcripts.
  • In accordance with Canadian immigration requirements, priority will be given to Canadian citizens and permanent residents of Canada.

To apply, please forward a curriculum vitae and cover letter Attention to Human Resources  indicating Program Coordinator (SBUS) in the subject line. Salary expectations are available upon request.  Review of applications will begin immediately but the position will remain open until a suitable candidate has been selected. Only those who are selected for an interview will be contacted.

Ambrose University is committed to employment diversity and encourages applications from all qualified men and women, members of visible minorities, aboriginal peoples, and persons with disabilities.

Job Category
Ambrose University, Calgary, Alberta
Details available on request