Recruitment and Campus Visit Coordinator Full-Time | 5-Month Limited

At Ambrose University, we believe community and purpose go hand in hand. Our students, faculty, alumni, and staff bring our mission to life every day, and the recruitment experience is often a prospective student’s first connection to that story.

We are seeking a Student Recruitment & Campus Experience Coordinator who is service-driven, highly organized, and energized by creating meaningful first impressions. This role is ideal for someone who thrives in a dynamic, people-focused environment and enjoys blending event coordination, student engagement, and operational excellence to support enrolment goals.

This is a 5-month limited-term position, with the possibility of extension based on departmental needs.

Mission and Faith Alignment

Ambrose University is a Christian university. This role requires a candidate who is aligned with Ambrose’s mission, values, vision, and Statement of Faith, and who can genuinely support and represent the Christian identity of the university in their work with prospective students, families, and the broader community.

To help us assess alignment, applicants are asked to include a brief cover letter outlining their interest in the role and how they connect with Ambrose University’s Christian mission and environment.

Position Summary

The Student Recruitment & Campus Experience Coordinator plays a key role in delivering engaging and high-quality recruitment experiences for prospective students. This position combines strong customer service and relationship-building skills with operational execution, supporting the planning and delivery of on-campus recruitment events, coordination of the campus visit program, and oversight of the Student Ambassador contact centre.

Through these efforts, the role contributes directly to building relationships with prospective students and supporting departmental recruitment objectives.

This position requires flexibility, including evening work 2 to 3 evenings per week from September through May, as well as occasional weekend commitments to support recruitment activities.

Reporting Relationships

Reports to: Manager, Recruitment & Admissions
Supervises: Student Ambassadors

Key Responsibilities Campus Visits and Recruitment Events

• Coordinate and support the development of effective Open Houses, Preview Days, program-specific events, and other internal recruitment visit events
• Ensure group and individual campus visits are planned and executed effectively
• Oversee campus visit bookings in JRM
• Work closely with the Recruitment & Admissions/Financial Aid Assistant to coordinate planning and follow-up for campus visits
• Train Ambrose students to lead engaging campus tours for prospective students and their families
• Support the development of clear annual targets for campus visits and event delivery

Student Ambassador Program and Contact Centre

• Hire, train, and support part-time student workers who represent Ambrose to prospective students
• Liaise with faculty and the Manager, Recruitment & Admissions on ambassador training, priorities, and goals
• Schedule Student Ambassadors to help achieve weekly and monthly contact centre goals, while contributing to an effective operational rhythm for future enrolment cycles
• Supervise Student Ambassadors on a daily basis, ensuring they are equipped with prospect lists, communication guidance, and clear expectations
• Provide students with daily outreach direction for texting, phone calls, and email engagement to support enrolment efforts
• Motivate student workers to achieve both individual and team goals
• Produce reports based on weekly completed actions by ambassadors
• Recruit and train a volunteer group of 15 to 20 ambassadors to assist with campus and youth group events, particularly at the start of each semester
• Develop inquiry communication plans in collaboration with the Manager at the beginning of each semester and provide monthly reporting on inquiry activity and follow-up efforts

Qualifications Education and Experience

• Bachelor’s degree required
• Minimum of 2 years of experience in a post-secondary recruitment and admissions environment

Skills and Capabilities

• Strong event planning and project coordination skills
• Demonstrated supervisory and training ability
• Strong IT and administrative skills, including Microsoft Office and CRM tools such as JRM
• Excellent interpersonal, verbal, and written communication skills
• Strong organizational and time management abilities
• Ability to work effectively with diverse groups of people
• Creative, adaptable, and able to manage a dynamic and fast-paced workload
• Commitment to confidentiality, professionalism, and sound judgment

Personal Characteristics

The successful candidate will demonstrate:

• Alignment with Ambrose’s values, mission, vision, and Statement of Faith
• A quality of spirit reflected in a growing relationship with God and in healthy interpersonal relationships
• A high level of energy, strong work habits, and a sound work ethic
• The ability to maintain confidentiality and handle sensitive information appropriately
• A positive, approachable, and professional disposition
• Sensitivity and ability to work effectively with people from diverse cultural backgrounds
• Excellent verbal, written, organizational, and problem-solving skills
• An innovative mindset and the ability to contribute fresh ideas to the team
• Adaptability and effectiveness in a busy and evolving work environment
• Strong personal integrity, optimism, and a commitment to representing Ambrose well

Additional Information

• Ambrose employees agree to uphold and sign the University’s Statement of Faith upon initial appointment and to conduct their work in accordance with it
• Employment is contingent upon a satisfactory criminal background check and academic transcripts, where applicable
• In accordance with Canadian immigration requirements, priority will be given to Canadian citizens and permanent residents of Canada

What We Offer

• A mission-centred work environment where your work directly supports student success and the future of Ambrose
• A collaborative and supportive team environment
• Opportunities for professional growth within enrolment services, student support, and higher education administration
• A vibrant campus community committed to academic excellence, spiritual formation, and holistic student development

How to Apply

• Interested applicants should submit a resume and cover letter to careers@ambrose.edu

Duties and responsibilities performed within one’s capabilities that do not constitute a major change may be added, deleted, or changed at any time at the discretion of the supervisor, either orally or in writing.

Ambrose University is committed to employment diversity and encourages applications from all qualified men and women, members of visible minorities, Indigenous peoples, and persons with disabilities.