Manager, Lions' Store [10.5 month position annually]

Store Operations & Merchandising

• Oversee daily store operations, including sales, ordering, merchandising, marketing, and communication.
• Maintain high merchandising and presentation standards that reflect Ambrose’s brand and values.
• Plan and execute the annual merchandise buying schedule (e.g., apparel, gift items, fan gear, stationery, drinkware, general interest books).
• Source new products and vendors by attending virtual and in‑person conferences and consulting industry resources (e.g., Cancoll Buying Guide).

Brand, Marketing & Engagement

• Foster the Lions’ Store brand in alignment with Ambrose University’s brand through store design, signage, promotional materials, and cross‑campus collaboration.
• In collaboration with the Communications department, manage and grow the Lions’ Store social media presence.
• Coordinate one to two annual merchandise photoshoots, including developing shot lists, organizing products and models, and supporting content creation for social media, web, and marketing use.
• Build relationships across campus and externally, including Calgary church communities and other post‑secondary bookstore leaders.

Textbooks & Course Materials

• Manage the textbook ordering process, including:
  
  • Creating and distributing order forms
  • Communicating with instructors
  • Building purchase orders and coordinating with vendors
  • Monitoring enrolment changes and shipment delays
• Coordinate and support the VitalSource eBook program with instructors and students.
• Identify opportunities to increase sales and improve satisfaction with digital course materials.

Leadership, Finance & Inventory

• Provide leadership, development, and daily supervision to Lions’ Store staff and student employees.
• In collaboration with the Executive Vice President, Operations, develop the store budget, report monthly on performance, and implement plans to meet targets.
• Manage inventory, conduct annual and ad hoc inventory counts, oversee stock organization and storage, and ensure accurate records.
• Increase store visibility and customer engagement through participation in university events (e.g., orientations, open houses, athletic events, and graduation). Some evening and weekend work may be required.